Everyone deserves a great candidate experience
Our approach to Diversity & Inclusion
Though talent is equally distributed, opportunity isn’tHere at Nolea Health, it’s our responsibility to ensure that candidates can, at the very least, use our platform without feeling discriminated against - regardless of their gender identity, race, ethnicity, nationality, religion, sexuality, disability, economic background or age, and all the intersections between.We’re continually iterating our product to do better. We have rigorous onboarding to collect diversity data, to monitor outcomes with companies on our platform and take the necessary action. We collect meaningful diversity data from our companies to share in our product - for example, sharing the percentage of employees who identify as female.We create transparency through sharing salary ranges, which in turn empowers candidates who have been discriminated against in salary discussions and negotiations. And there is so much more to come. We’re thankful for the opportunity to listen to and learn from our candidates.We believe that our product can be a powerful platform for social change in the tech and recruitment industry. Our mission is to become a career champion for all candidates, bringing out the best in people and giving everyone a fair chance to find fulfilment.
Company behaviour on our platform is crucial
Companies have a responsibility to treat candidates fairly. From managing the candidate experience when applying for a job, all the way to welcoming them into their company as new hires.All it takes is one bad candidate experience to alienate entire demographics; through gender biased job descriptions, “gut feelings”, culture “fit”, unstructured interview processes, and many other poor practices which undermine diversity efforts.We're striving to deliver the best D&I recruitment practices to companies we work with. And we do that because we want all candidates to have the best possible experience on our platform.
We hold ourselves to the same standards
Our employees shape the way we work and grow. Together, we’re building an inclusive culture - and that starts with listening to the ideas of our brilliant team. We’re committed to a feedback-driven and transparent culture, as we work to make Nolea Health a workplace where everyone feels welcome and all voices are heard. An environment where conversations between socially different people are seen as opportunities to learn, anticipate alternative viewpoints, and generally grow our business.Though we’re quite early in our journey, our employees are starting to roll out initiatives that help us to better understand and empathise with each other and the world around us. We’ve had input on our candidate onboarding survey and collecting the right metrics, and are setting things in motion to conduct privilege awareness training, difficult conversations workshops, and embedding D&I into every product, people & business decision. Diverse employees make for an inclusive product.
Tackling D&I in recruitment is necessary, but not sufficient
Our work is far from complete, and the road to a more inclusive future is a long one. We’re continually learning, as a business, the pivotal role we can play in all things recruitment.By nature of our product, we’ve spoken about D&I through a recruitment lens. However, D&I efforts should not start and stop at recruitment. Hiring diverse talent is important, but it isn’t enough. Everyone also deserves a great employee experience.
Tailored Content and Marketing
We may use your Identity, Engagement, Profile, Technical, Usage and Special Categories of Data to form a view on jobs or services that you may be interested in, or that may be suitable for you and may display relevant content on our website, or send it to you by email. You may also receive marketing communications from us if you have opted in to receive marketing, or if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing.
You can ask us to stop sending you marketing or job notification messages at any time by following the opt-out links on any marketing message sent to you.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
5. Disclosures of your personal data
When processing your personal data as described above, we may share your personal data with the parties set out below:
Third party employers that use our website and services to select and recruit candidates. Those third parties will process any personal data that we provide to them as data controllers.
Service providers acting as processors who provide IT, software and/or system administration services.
Professional advisers acting as processors including our lawyers, bankers, auditors and insurers who provide us with consultancy, banking, legal, insurance and accounting services.
When required by law or regulation, HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
6. International transfers
Some of the suppliers that we use to operate our services, and some of the employers that use our website are based outside the UK so their processing of your personal data will involve a transfer of data outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK.
7. Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We have internal procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
8. Data retention
How long we will use your personal data
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
9. Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These rights are to:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us or our representative using the contact details set out above.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.