Resources

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Here, you'll find a comprehensive list of frequently asked questions by both clinicians and healthcare companies.

General FAQs

What is Nolea Health?
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Nolea Health is a new mental healthcare clinician platform built to provide greater access to work opportunities and help mitigate the growing healthcare staff shortage problem. Our clinician-focused platform is a one-stop shop for mental healthcare clinicians to secure lucrative, part-time, flexible work with a range of NHS and private healthcare providers.

Is Nolea Health a staffing agency?
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Nolea isn’t an agency but a marketplace for mental healthcare professionals that lets them browse multiple job opportunities from the best healthcare companies all in one place and with one universal profile. Unlike most staffing agencies that are incentivised to select the “best” clinician based on attractive profit margins and potential candidate placement success, Nolea Health aligns its goals to the needs of the clinician and care delivery needs.We value our relationship with clinicians and aim to ensure great transparency and access to work opportunities that offer greater schedule flexibility, fully remote positions, and the chance to be a part of a supportive clinician community.

What are the benefits of joining Nolea Health?
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Mental health care professionals sign up to work extra shifts on top of their regular workload, and telehealth companies, hospitals, and other health care organisations can scale their mental health offerings more quickly by not needing to hire these professionals full time.

  • For mental healthcare clinicians, they have 100% flexibility to set their own hours, be their own boss, and work with as many companies as they want and get a purpose, education, community, and camaraderie.
  • For healthcare companies, they can access the most talented and experienced mental health professionals within their local market, match with clinicians on several hard and soft attributes, and our white-labelled are ready to use their systems, follow their clinical protocols, and expertly treat their patients.

What kind of jobs does Nolea post?
plus-icon to open faqs

Nolea posts all types of jobs for mental healthcare professionals, therapists and allied health professionals looking for ad-hoc, permanent or local contract remote based and in person positions at top healthcare organisations.  Nolea's mission is to empower every healthcare professional to find their perfect job opportunity faster and easier than ever before.

Clinician FAQs

How long will it take for my profile to be approved?
plus-icon to open faqs

We review every profile individually and it can take us up to 7 days. The more information you provide at this stage, the easier it is for us to verify your professional experience.

There are a few things you can do to help us speed up the approval process:

  • Complete your profile information including your specialisms to highlight and explain your expertise.
  • Add any additional links showcasing your experience, qualifications and work. Please make sure your portfolio does not require logging into another service, and if it’s password-protected that you mention the password in your bio.
  • Add a short description of each work experience you provide.

If you’re encountering any issues in this process, please contact

support@getnolea.com

What do I need to do to join Nolea Health?
plus-icon to open faqs

You’ll first need to register for Nolea Health and build your profile.

By registering with our platform once, you will get the opportunity to match with multiple healthcare organisations that are looking for a range of specialisms and particular specialisms or roles.

Once you have registered, you’ll need to complete your profile information which will allow us to work on your behalf to find suitable work opportunities, your availability calendar; so we know what availability we can promote to our healthcare partners and your credentialing information; as we want to get you verified for work as quickly as possible.

First contract - what happens next?
plus-icon to open faqs

First contract - what happens next?

Yet to take a contract through Nolea Health and want to know the next steps? Here’s a quick rundown of the process:

If you are responding to a healthcare company direct shortlist request, please reply with your interest, availability. The healthcare company will receive a notification once you’ve responded.

The healthcare company will then review all of the profiles they’ve selected, and will often at that point reach out for a phone call or meeting.

If selected from that process, the healthcare company should always raise a contract through Nolea Health. Do not start work until you have agreed to and signed a Nolea Health contract, otherwise, you will not be protected by our terms of engagement.

Review and sign the contract, promptly raising any queries with the client or Nolea Health’s help team.

Once your contract begins, you can submit your timesheets weekly.

Once you have submitted your timesheet, you can then upload your invoice directly to Nolea Health for payment. Do not invoice the client directly, as this will cause delays in payment.

As a mental healthcare clinician, how much does Nolea Health cost to use?
plus-icon to open faqs

Nolea Health is free to use as a freelancer.

When you are booked for a contract and following a weekly timesheet being signed off by the employer, we invoice the employer your rate plus our booking fee. Unlike other platforms out there, we'll never take a cut off your earnings.

What healthcare companies can I work with?
plus-icon to open faqs

Once you have registered for Nolea Health, you get the opportunity to work with multiple care companies across a diverse range of mental healthcare specialities.

We match clinicians to care opportunities with a variety of healthcare companies ranging from independent mental healthcare clinics, telemedicine provides through to the NHS and healthcare insurance companies.

How much will I get paid for working with one of your healthcare partners?
plus-icon to open faqs

The rate of pay a clinician earns across our platform is not fixed, which means you'll have the opportunity to maximise your earning potential.

As we partner with multiple healthcare organisations, they each set their own hourly rate of pay available for clinicians to earn. When you receive an offer from a healthcare company it will confirm the rate of pay so that you can assess if it meets your financial goals or not.

What kind of jobs does Nolea post?
plus-icon to open faqs

Nolea posts all types of jobs for mental healthcare professionals, therapists and allied health professionals looking for ad-hoc, permanent or local contract remote based and in person positions at top healthcare organisations.  Nolea's mission is to empower every healthcare professional to find their perfect job opportunity faster and easier than ever before.

Employer

How long will it take for my profile to be approved?
plus-icon to open faqs

We review every profile individually and it can take us up to 7 days. The more information you provide at this stage, the easier it is for us to verify your professional experience.

There are a few things you can do to help us speed up the approval process:

  • Complete your profile information including your specialisms to highlight and explain your expertise.
  • Add any additional links showcasing your experience, qualifications and work. Please make sure your portfolio does not require logging into another service, and if it’s password-protected that you mention the password in your bio.
  • Add a short description of each work experience you provide.

If you’re encountering any issues in this process, please contact

support@getnolea.com

What do I need to do to join Nolea Health?
plus-icon to open faqs

You’ll first need to register for Nolea Health and build your profile.

By registering with our platform once, you will get the opportunity to match with multiple healthcare organisations that are looking for a range of specialisms and particular specialisms or roles.

Once you have registered, you’ll need to complete your profile information which will allow us to work on your behalf to find suitable work opportunities, your availability calendar; so we know what availability we can promote to our healthcare partners and your credentialing information; as we want to get you verified for work as quickly as possible.

First contract - what happens next?
plus-icon to open faqs

First contract - what happens next?

Yet to take a contract through Nolea Health and want to know the next steps? Here’s a quick rundown of the process:

If you are responding to a healthcare company direct shortlist request, please reply with your interest, availability. The healthcare company will receive a notification once you’ve responded.

The healthcare company will then review all of the profiles they’ve selected, and will often at that point reach out for a phone call or meeting.

If selected from that process, the healthcare company should always raise a contract through Nolea Health. Do not start work until you have agreed to and signed a Nolea Health contract, otherwise, you will not be protected by our terms of engagement.

Review and sign the contract, promptly raising any queries with the client or Nolea Health’s help team.

Once your contract begins, you can submit your timesheets weekly.

Once you have submitted your timesheet, you can then upload your invoice directly to Nolea Health for payment. Do not invoice the client directly, as this will cause delays in payment.

As a mental healthcare clinician, how much does Nolea Health cost to use?
plus-icon to open faqs

Nolea Health is free to use as a freelancer.

When you are booked for a contract and following a weekly timesheet being signed off by the employer, we invoice the employer your rate plus our booking fee. Unlike other platforms out there, we'll never take a cut off your earnings.

What healthcare companies can I work with?
plus-icon to open faqs

Once you have registered for Nolea Health, you get the opportunity to work with multiple care companies across a diverse range of mental healthcare specialities.

We match clinicians to care opportunities with a variety of healthcare companies ranging from independent mental healthcare clinics, telemedicine provides through to the NHS and healthcare insurance companies.

How much will I get paid for working with one of your healthcare partners?
plus-icon to open faqs

The rate of pay a clinician earns across our platform is not fixed, which means you'll have the opportunity to maximise your earning potential.

As we partner with multiple healthcare organisations, they each set their own hourly rate of pay available for clinicians to earn. When you receive an offer from a healthcare company it will confirm the rate of pay so that you can assess if it meets your financial goals or not.

What kind of jobs does Nolea post?
plus-icon to open faqs

Nolea posts all types of jobs for mental healthcare professionals, therapists and allied health professionals looking for ad-hoc, permanent or local contract remote based and in person positions at top healthcare organisations.  Nolea's mission is to empower every healthcare professional to find their perfect job opportunity faster and easier than ever before.

My Account

How long will it take for my profile to be approved?
plus-icon to open faqs

We review every profile individually and it can take us up to 7 days. The more information you provide at this stage, the easier it is for us to verify your professional experience.

There are a few things you can do to help us speed up the approval process:

  • Complete your profile information including your specialisms to highlight and explain your expertise.
  • Add any additional links showcasing your experience, qualifications and work. Please make sure your portfolio does not require logging into another service, and if it’s password-protected that you mention the password in your bio.
  • Add a short description of each work experience you provide.

If you’re encountering any issues in this process, please contact

support@getnolea.com

What do I need to do to join Nolea Health?
plus-icon to open faqs

You’ll first need to register for Nolea Health and build your profile.

By registering with our platform once, you will get the opportunity to match with multiple healthcare organisations that are looking for a range of specialisms and particular specialisms or roles.

Once you have registered, you’ll need to complete your profile information which will allow us to work on your behalf to find suitable work opportunities, your availability calendar; so we know what availability we can promote to our healthcare partners and your credentialing information; as we want to get you verified for work as quickly as possible.

First contract - what happens next?
plus-icon to open faqs

First contract - what happens next?

Yet to take a contract through Nolea Health and want to know the next steps? Here’s a quick rundown of the process:

If you are responding to a healthcare company direct shortlist request, please reply with your interest, availability. The healthcare company will receive a notification once you’ve responded.

The healthcare company will then review all of the profiles they’ve selected, and will often at that point reach out for a phone call or meeting.

If selected from that process, the healthcare company should always raise a contract through Nolea Health. Do not start work until you have agreed to and signed a Nolea Health contract, otherwise, you will not be protected by our terms of engagement.

Review and sign the contract, promptly raising any queries with the client or Nolea Health’s help team.

Once your contract begins, you can submit your timesheets weekly.

Once you have submitted your timesheet, you can then upload your invoice directly to Nolea Health for payment. Do not invoice the client directly, as this will cause delays in payment.

As a mental healthcare clinician, how much does Nolea Health cost to use?
plus-icon to open faqs

Nolea Health is free to use as a freelancer.

When you are booked for a contract and following a weekly timesheet being signed off by the employer, we invoice the employer your rate plus our booking fee. Unlike other platforms out there, we'll never take a cut off your earnings.

What healthcare companies can I work with?
plus-icon to open faqs

Once you have registered for Nolea Health, you get the opportunity to work with multiple care companies across a diverse range of mental healthcare specialities.

We match clinicians to care opportunities with a variety of healthcare companies ranging from independent mental healthcare clinics, telemedicine provides through to the NHS and healthcare insurance companies.

How much will I get paid for working with one of your healthcare partners?
plus-icon to open faqs

The rate of pay a clinician earns across our platform is not fixed, which means you'll have the opportunity to maximise your earning potential.

As we partner with multiple healthcare organisations, they each set their own hourly rate of pay available for clinicians to earn. When you receive an offer from a healthcare company it will confirm the rate of pay so that you can assess if it meets your financial goals or not.

What kind of jobs does Nolea post?
plus-icon to open faqs

Nolea posts all types of jobs for mental healthcare professionals, therapists and allied health professionals looking for ad-hoc, permanent or local contract remote based and in person positions at top healthcare organisations.  Nolea's mission is to empower every healthcare professional to find their perfect job opportunity faster and easier than ever before.

Vetting

How long will it take for my profile to be approved?
plus-icon to open faqs

We review every profile individually and it can take us up to 7 days. The more information you provide at this stage, the easier it is for us to verify your professional experience.

There are a few things you can do to help us speed up the approval process:

  • Complete your profile information including your specialisms to highlight and explain your expertise.
  • Add any additional links showcasing your experience, qualifications and work. Please make sure your portfolio does not require logging into another service, and if it’s password-protected that you mention the password in your bio.
  • Add a short description of each work experience you provide.

If you’re encountering any issues in this process, please contact

support@getnolea.com

What do I need to do to join Nolea Health?
plus-icon to open faqs

You’ll first need to register for Nolea Health and build your profile.

By registering with our platform once, you will get the opportunity to match with multiple healthcare organisations that are looking for a range of specialisms and particular specialisms or roles.

Once you have registered, you’ll need to complete your profile information which will allow us to work on your behalf to find suitable work opportunities, your availability calendar; so we know what availability we can promote to our healthcare partners and your credentialing information; as we want to get you verified for work as quickly as possible.

First contract - what happens next?
plus-icon to open faqs

First contract - what happens next?

Yet to take a contract through Nolea Health and want to know the next steps? Here’s a quick rundown of the process:

If you are responding to a healthcare company direct shortlist request, please reply with your interest, availability. The healthcare company will receive a notification once you’ve responded.

The healthcare company will then review all of the profiles they’ve selected, and will often at that point reach out for a phone call or meeting.

If selected from that process, the healthcare company should always raise a contract through Nolea Health. Do not start work until you have agreed to and signed a Nolea Health contract, otherwise, you will not be protected by our terms of engagement.

Review and sign the contract, promptly raising any queries with the client or Nolea Health’s help team.

Once your contract begins, you can submit your timesheets weekly.

Once you have submitted your timesheet, you can then upload your invoice directly to Nolea Health for payment. Do not invoice the client directly, as this will cause delays in payment.

As a mental healthcare clinician, how much does Nolea Health cost to use?
plus-icon to open faqs

Nolea Health is free to use as a freelancer.

When you are booked for a contract and following a weekly timesheet being signed off by the employer, we invoice the employer your rate plus our booking fee. Unlike other platforms out there, we'll never take a cut off your earnings.

What healthcare companies can I work with?
plus-icon to open faqs

Once you have registered for Nolea Health, you get the opportunity to work with multiple care companies across a diverse range of mental healthcare specialities.

We match clinicians to care opportunities with a variety of healthcare companies ranging from independent mental healthcare clinics, telemedicine provides through to the NHS and healthcare insurance companies.

How much will I get paid for working with one of your healthcare partners?
plus-icon to open faqs

The rate of pay a clinician earns across our platform is not fixed, which means you'll have the opportunity to maximise your earning potential.

As we partner with multiple healthcare organisations, they each set their own hourly rate of pay available for clinicians to earn. When you receive an offer from a healthcare company it will confirm the rate of pay so that you can assess if it meets your financial goals or not.

What kind of jobs does Nolea post?
plus-icon to open faqs

Nolea posts all types of jobs for mental healthcare professionals, therapists and allied health professionals looking for ad-hoc, permanent or local contract remote based and in person positions at top healthcare organisations.  Nolea's mission is to empower every healthcare professional to find their perfect job opportunity faster and easier than ever before.

Working with a Clinician

How long will it take for my profile to be approved?
plus-icon to open faqs

We review every profile individually and it can take us up to 7 days. The more information you provide at this stage, the easier it is for us to verify your professional experience.

There are a few things you can do to help us speed up the approval process:

  • Complete your profile information including your specialisms to highlight and explain your expertise.
  • Add any additional links showcasing your experience, qualifications and work. Please make sure your portfolio does not require logging into another service, and if it’s password-protected that you mention the password in your bio.
  • Add a short description of each work experience you provide.

If you’re encountering any issues in this process, please contact

support@getnolea.com

What do I need to do to join Nolea Health?
plus-icon to open faqs

You’ll first need to register for Nolea Health and build your profile.

By registering with our platform once, you will get the opportunity to match with multiple healthcare organisations that are looking for a range of specialisms and particular specialisms or roles.

Once you have registered, you’ll need to complete your profile information which will allow us to work on your behalf to find suitable work opportunities, your availability calendar; so we know what availability we can promote to our healthcare partners and your credentialing information; as we want to get you verified for work as quickly as possible.

First contract - what happens next?
plus-icon to open faqs

First contract - what happens next?

Yet to take a contract through Nolea Health and want to know the next steps? Here’s a quick rundown of the process:

If you are responding to a healthcare company direct shortlist request, please reply with your interest, availability. The healthcare company will receive a notification once you’ve responded.

The healthcare company will then review all of the profiles they’ve selected, and will often at that point reach out for a phone call or meeting.

If selected from that process, the healthcare company should always raise a contract through Nolea Health. Do not start work until you have agreed to and signed a Nolea Health contract, otherwise, you will not be protected by our terms of engagement.

Review and sign the contract, promptly raising any queries with the client or Nolea Health’s help team.

Once your contract begins, you can submit your timesheets weekly.

Once you have submitted your timesheet, you can then upload your invoice directly to Nolea Health for payment. Do not invoice the client directly, as this will cause delays in payment.

As a mental healthcare clinician, how much does Nolea Health cost to use?
plus-icon to open faqs

Nolea Health is free to use as a freelancer.

When you are booked for a contract and following a weekly timesheet being signed off by the employer, we invoice the employer your rate plus our booking fee. Unlike other platforms out there, we'll never take a cut off your earnings.

What healthcare companies can I work with?
plus-icon to open faqs

Once you have registered for Nolea Health, you get the opportunity to work with multiple care companies across a diverse range of mental healthcare specialities.

We match clinicians to care opportunities with a variety of healthcare companies ranging from independent mental healthcare clinics, telemedicine provides through to the NHS and healthcare insurance companies.

How much will I get paid for working with one of your healthcare partners?
plus-icon to open faqs

The rate of pay a clinician earns across our platform is not fixed, which means you'll have the opportunity to maximise your earning potential.

As we partner with multiple healthcare organisations, they each set their own hourly rate of pay available for clinicians to earn. When you receive an offer from a healthcare company it will confirm the rate of pay so that you can assess if it meets your financial goals or not.

What kind of jobs does Nolea post?
plus-icon to open faqs

Nolea posts all types of jobs for mental healthcare professionals, therapists and allied health professionals looking for ad-hoc, permanent or local contract remote based and in person positions at top healthcare organisations.  Nolea's mission is to empower every healthcare professional to find their perfect job opportunity faster and easier than ever before.

Payments & Billing

How long will it take for my profile to be approved?
plus-icon to open faqs

We review every profile individually and it can take us up to 7 days. The more information you provide at this stage, the easier it is for us to verify your professional experience.

There are a few things you can do to help us speed up the approval process:

  • Complete your profile information including your specialisms to highlight and explain your expertise.
  • Add any additional links showcasing your experience, qualifications and work. Please make sure your portfolio does not require logging into another service, and if it’s password-protected that you mention the password in your bio.
  • Add a short description of each work experience you provide.

If you’re encountering any issues in this process, please contact

support@getnolea.com

What do I need to do to join Nolea Health?
plus-icon to open faqs

You’ll first need to register for Nolea Health and build your profile.

By registering with our platform once, you will get the opportunity to match with multiple healthcare organisations that are looking for a range of specialisms and particular specialisms or roles.

Once you have registered, you’ll need to complete your profile information which will allow us to work on your behalf to find suitable work opportunities, your availability calendar; so we know what availability we can promote to our healthcare partners and your credentialing information; as we want to get you verified for work as quickly as possible.

First contract - what happens next?
plus-icon to open faqs

First contract - what happens next?

Yet to take a contract through Nolea Health and want to know the next steps? Here’s a quick rundown of the process:

If you are responding to a healthcare company direct shortlist request, please reply with your interest, availability. The healthcare company will receive a notification once you’ve responded.

The healthcare company will then review all of the profiles they’ve selected, and will often at that point reach out for a phone call or meeting.

If selected from that process, the healthcare company should always raise a contract through Nolea Health. Do not start work until you have agreed to and signed a Nolea Health contract, otherwise, you will not be protected by our terms of engagement.

Review and sign the contract, promptly raising any queries with the client or Nolea Health’s help team.

Once your contract begins, you can submit your timesheets weekly.

Once you have submitted your timesheet, you can then upload your invoice directly to Nolea Health for payment. Do not invoice the client directly, as this will cause delays in payment.

As a mental healthcare clinician, how much does Nolea Health cost to use?
plus-icon to open faqs

Nolea Health is free to use as a freelancer.

When you are booked for a contract and following a weekly timesheet being signed off by the employer, we invoice the employer your rate plus our booking fee. Unlike other platforms out there, we'll never take a cut off your earnings.

What healthcare companies can I work with?
plus-icon to open faqs

Once you have registered for Nolea Health, you get the opportunity to work with multiple care companies across a diverse range of mental healthcare specialities.

We match clinicians to care opportunities with a variety of healthcare companies ranging from independent mental healthcare clinics, telemedicine provides through to the NHS and healthcare insurance companies.

How much will I get paid for working with one of your healthcare partners?
plus-icon to open faqs

The rate of pay a clinician earns across our platform is not fixed, which means you'll have the opportunity to maximise your earning potential.

As we partner with multiple healthcare organisations, they each set their own hourly rate of pay available for clinicians to earn. When you receive an offer from a healthcare company it will confirm the rate of pay so that you can assess if it meets your financial goals or not.

What kind of jobs does Nolea post?
plus-icon to open faqs

Nolea posts all types of jobs for mental healthcare professionals, therapists and allied health professionals looking for ad-hoc, permanent or local contract remote based and in person positions at top healthcare organisations.  Nolea's mission is to empower every healthcare professional to find their perfect job opportunity faster and easier than ever before.

Community

How long will it take for my profile to be approved?
plus-icon to open faqs

We review every profile individually and it can take us up to 7 days. The more information you provide at this stage, the easier it is for us to verify your professional experience.

There are a few things you can do to help us speed up the approval process:

  • Complete your profile information including your specialisms to highlight and explain your expertise.
  • Add any additional links showcasing your experience, qualifications and work. Please make sure your portfolio does not require logging into another service, and if it’s password-protected that you mention the password in your bio.
  • Add a short description of each work experience you provide.

If you’re encountering any issues in this process, please contact

support@getnolea.com

What do I need to do to join Nolea Health?
plus-icon to open faqs

You’ll first need to register for Nolea Health and build your profile.

By registering with our platform once, you will get the opportunity to match with multiple healthcare organisations that are looking for a range of specialisms and particular specialisms or roles.

Once you have registered, you’ll need to complete your profile information which will allow us to work on your behalf to find suitable work opportunities, your availability calendar; so we know what availability we can promote to our healthcare partners and your credentialing information; as we want to get you verified for work as quickly as possible.

First contract - what happens next?
plus-icon to open faqs

First contract - what happens next?

Yet to take a contract through Nolea Health and want to know the next steps? Here’s a quick rundown of the process:

If you are responding to a healthcare company direct shortlist request, please reply with your interest, availability. The healthcare company will receive a notification once you’ve responded.

The healthcare company will then review all of the profiles they’ve selected, and will often at that point reach out for a phone call or meeting.

If selected from that process, the healthcare company should always raise a contract through Nolea Health. Do not start work until you have agreed to and signed a Nolea Health contract, otherwise, you will not be protected by our terms of engagement.

Review and sign the contract, promptly raising any queries with the client or Nolea Health’s help team.

Once your contract begins, you can submit your timesheets weekly.

Once you have submitted your timesheet, you can then upload your invoice directly to Nolea Health for payment. Do not invoice the client directly, as this will cause delays in payment.

As a mental healthcare clinician, how much does Nolea Health cost to use?
plus-icon to open faqs

Nolea Health is free to use as a freelancer.

When you are booked for a contract and following a weekly timesheet being signed off by the employer, we invoice the employer your rate plus our booking fee. Unlike other platforms out there, we'll never take a cut off your earnings.

What healthcare companies can I work with?
plus-icon to open faqs

Once you have registered for Nolea Health, you get the opportunity to work with multiple care companies across a diverse range of mental healthcare specialities.

We match clinicians to care opportunities with a variety of healthcare companies ranging from independent mental healthcare clinics, telemedicine provides through to the NHS and healthcare insurance companies.

How much will I get paid for working with one of your healthcare partners?
plus-icon to open faqs

The rate of pay a clinician earns across our platform is not fixed, which means you'll have the opportunity to maximise your earning potential.

As we partner with multiple healthcare organisations, they each set their own hourly rate of pay available for clinicians to earn. When you receive an offer from a healthcare company it will confirm the rate of pay so that you can assess if it meets your financial goals or not.

What kind of jobs does Nolea post?
plus-icon to open faqs

Nolea posts all types of jobs for mental healthcare professionals, therapists and allied health professionals looking for ad-hoc, permanent or local contract remote based and in person positions at top healthcare organisations.  Nolea's mission is to empower every healthcare professional to find their perfect job opportunity faster and easier than ever before.

Post your job for free on Nolea to get more exposure for your job listing.